Privacy Policy

1. Who we are

3D SNM Co., Ltd. is a corporation registered in Busan, Seo-gu, Republic of Korea. Our representative director is responsible for handling personal information. For any privacy request, contact us at contact@snm3dcorp.com.

2. Information we collect

We collect only what we need to respond to you and operate the site:

• Contact details you provide — name, email, company, and the contents of your message — when you use our contact form or email us.
• Usage and device data — IP address, browser type, pages viewed, referring URL — collected automatically via server logs and analytics.
• Cookies and similar technologies — session and analytics identifiers, subject to your consent where required.

3. How we use your information

• To respond to your enquiries and provide the services you request;
• To operate, maintain, and improve the website and our products (Top3D.ai, Learn3D.ai, consulting, and AI 3D pipelines);
• To analyze aggregate usage so we can improve content and performance;
• To comply with legal obligations and protect our rights.

4. Legal basis

Where the GDPR applies, we rely on your consent (e.g., contact forms, non-essential cookies), our legitimate interests in operating and improving our services, and compliance with legal obligations. Under PIPA, we process personal information based on your consent or as otherwise permitted by law.

5. Sharing and disclosure

We do not sell your personal information. We share it only with:

• Service providers (e.g., hosting, analytics, email delivery) acting on our instructions under appropriate confidentiality terms;
• Authorities where required by law or to protect our legal rights.

6. International transfers

We operate from the Republic of Korea and may use service providers located in other countries. Where personal information is transferred across borders, we take steps to ensure an adequate level of protection consistent with PIPA and, where applicable, the GDPR.

7. Retention

We keep personal information only as long as necessary for the purposes described above or as required by law, after which it is deleted or anonymized. Contact-enquiry records are typically retained for up to one year unless a longer period is required.

8. Your rights

Subject to applicable law, you may request to access, correct, delete, or restrict processing of your personal information, withdraw consent, or object to certain processing. Email contact@snm3dcorp.com to exercise these rights. You may also lodge a complaint with the Korea Personal Information Protection Commission (PIPC) or your local supervisory authority.

9. Cookies

We use essential cookies to run the site and, with your consent where required, analytics cookies to understand usage. You can control cookies through your browser settings; disabling some cookies may affect functionality.

10. Security

We apply reasonable technical and organizational measures to protect personal information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

11. Changes

We may update this Privacy Policy from time to time. Material changes will be posted on this page with a revised “last updated” date.

12. Contact

3D SNM Co., Ltd. · Busan, Seo-gu, Republic of Korea · contact@snm3dcorp.com